privacy policy

1. Person responsible for data processing

The person responsible for data processing on this website is:

Cleo&Hills
Gleißnerplatz 8
90471 Nuremberg
Email: ntobits .nbg @gmail .com
Phone: 0176 21225478

2. Collection and storage of personal data

When you visit our website or use our online store, we collect various personal data to provide our services and process orders. The data collected includes:

  • name
  • E-mail address
  • postal address
  • mobile number (optional)
  • payment information
  • IP address (can be collected by tools such as Google Analytics)

This data is collected for the following purposes:

  • processing of orders
  • Communication with you in the context of contract fulfillment
  • improving our website and offerings
  • marketing measures (including personalized advertising)

3. Use of Google Analytics, Facebook Pixel, Instagram and Snapchat Ads

To optimize our website and marketing measures, we use various analysis tools and advertising services:

  • Google Analytics : We use Google Analytics to analyze the use of our website, such as page views and time spent.
  • Facebook Pixel and Instagram : These tools help us to display targeted advertising to users who have already shown interest in our shop.
  • Snapchat Ads : Snapchat Ads is also used to place targeted advertisements and measure campaign performance.

When using these tools, cookies may be stored on your device to collect anonymous data. For more information about cookies, see our Cookie Policy.

4. Transfer of data

We will only pass on your personal data to third parties if this is necessary to fulfil the contract, such as:

  • payment service providers
  • shipping companies

Outside of these cases, data will only be passed on to third parties if there is a legal obligation to do so.

5. Your rights as a data subject

You have the right to request information about the personal data we have stored at any time. In addition, you have the right to:

  • Correction, deletion or blocking of your data
  • Objection to the processing of your data

If you would like to have your data deleted or have any questions about data processing, you can contact us at any time:

Email: ntobits .nbg @gmail .com
Phone: 0176 21225478

6. Storage and deletion of data

We only store your personal data for as long as it is necessary to fulfill the contract or to comply with statutory retention periods. After these periods have expired, your data will be deleted unless we are legally obliged to store it.

7. Data security

To protect your personal data, we use appropriate technical and organizational security measures to prevent loss, misuse or unauthorized access to your data.

8. Changes to this Privacy Policy

We reserve the right to change this privacy policy if necessary in order to adapt it to legal requirements or new services. Please check the privacy policy regularly for any changes.